Workforce Analytics Manager
応募 後で応募 Job ID 10135773 勤務地－都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地－国 Walt Disney World Resort 掲載日 2025/11/06仕事内容:
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?
The Transformation, Analytics & Strategy (TAS) team is an internal team to Workforce Management that provides tools, reporting, systems, processes, and knowledge to optimize our workforce in an evolving and dynamic environment. We are the analytical center of excellence acting as the primary consultants within the Workforce Management organization and beyond – driving analytical and strategic work across The Walt Disney World Resort. We manage relationships across multiple levels of the Walt Disney World site – up to and including regular updates to the site President. We are expected to understand complex processes from end to end and to drive value through solution design, development, and implementation. Our sophisticated technological skills and positive relationships, make our team the partner of choice for teams both in and out of Workforce Management!
What You Will Do
Demonstrate strong relationship management skills including but not limited to, mentoring and guiding peers and colleagues, communicating advanced analytical concepts to non-technical audiences, and influencing and building trust with key stakeholders with a variety of objectives.
Proven innovator that investigates and researches new technologies and methodologies.
Leading and owning their own projects and work streams with minimal guidance from leadership.
Be a subject matter expert/specialist within their scope of work resulting in them being the partner of choice for executives and key decision makers.
Work across a variety of cross functional areas to develop holistic models to better predict and prescribe improvements to the overall Walt Disney World labor strategy
Leverage data science skills to deliver mathematical models and ad-hoc statistical analyses
Conduct end-to-end analysis that includes data collection and exploration, feature generation and reduction, and algorithm selection – up to and including advanced machine learning models.
Work in a large, complex data environment, compiling and cleansing data across a variety of domains to create a foundation for your analytic work
Determine the best techniques to use to solve problems efficiently and effectively, examining all aspects of the analytics curve across statistical, predictive, and prescriptive methods
Interpret outputs of analyses and models to make relevant recommendations
Draw inferences, quantify uncertainty/risk, and identify limitations to accurately summarize findings
Develop presentations and reports using quantitative information for non-technical stakeholders
Conduct process mapping, assess findings, and provide recommendations for efficiency and effectiveness.
Familiar with a variety of workforce metrics and drivers including but not limited to – Workload, Call-Outs, Attendance, Offerings, Attrition, Variability – and able to review, analyze, and otherwise leverage these inputs to provide strategic direction for the business.
Able to collaborate with partners across the business including Operations, Finance, HR, LR, ER, etc. on best ways to plan and staff the business.
Required Qualifications & Skills
Experience in Decision Science, Data Science, or analytical workspaces.
Proficiency in Project Management and ability to independently handle multiple competing deadlines.
Experience with coding languages like SQL and Python.
Experience with data visualization tools and applications like Tableau, PowerApps, and PowerPoint.
Preferred Qualifications
Experience with data manipulation and analytical tools (R, Dataiku, SSMS, PowerAutomate, PowerBI)
Experience with Advanced Analytics (Coding, AI, Statistical Analysis, Significance Testing, Forecasting, Optimization, Machine Learning)
Experience with Data Collection Studies (Observation, Design, Collection, Analysis, Reporting, etc.)
Education
Bachelor's degree in Industrial Engineering, Data Science, Computer Science, Operational Research, Statistics, Engineering, or a related analytical field or equivalent experience.
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
This job is located in Lake Buena Vista, FL
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Walt Disney World Resort について:
1971年の開園以来、ウォルト・ディズニー・ワールド・リゾートは、数多くのお子様やご家族の思い出作りに重要な役割を担ってきました。現在、世界中の何億人ものお客様が、ディズニーでのバケーションを楽しむために、この魔法のような場所を訪れます。クリエイティビティ、イノベーション、テクノロジーを組み合わせることで、同リゾートは、ディズニーの伝統的な物語とファミリー向けの新しいエンターテイメントへとお客様を惹き込みます。ストーリーテリングの豊かな伝統を受け、ウォルト・ディズニー・ワールド・リゾートのキャストメンバーは、細部まで行き届いた卓越した気配りと優れたゲストサービスを通じて、ディズニーの魔法を実現します。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Walt Disney Parks and Resorts U.S., Inc. という事業部門の一つである Walt Disney World Resortでのお仕事です。
Walt Disney Parks and Resorts U.S., Inc. は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。