Operations Manager- Distribution Services

About the Role & Team

Are you ready to be at the heart of the magic and drive excellence every day? As the Operations Manager- Distribution Services, you'll play a pivotal role in leading and energizing our warehouse and distribution center operations. You'll inspire, coach, and empower a dedicated team of Teamster Union hourly Cast Members, guiding them to reach their full potential while fostering a dynamic, collaborative environment. Your leadership will help break through barriers, celebrate achievements, and ensure accountability in job performance and adherence to company policies. If you're passionate about safety, championing 5S standards, delivering exceptional customer service, and elevating team performance, this is your chance to make a tangible impact in a fast-paced, rewarding setting where every day brings new opportunities to shine.

You will report to the Senior Operations Manager- Distribution Services

This is a Full-Time role

What You Will Do

• Lead and supervise more than 20 Direct Reports: Safety, Regulatory, 5S, Specific Job Functions.

• Follow operating guidelines, safety rules, and union contract requirements.

• Track team and individual performance.

• Work with internal leaders to complete daily tasks.

• Daily operation checklists.

• Payroll Processed Daily.

• Inspecting daily operations and monitoring Cast performance through observations.

• Independently manage warehouse operations as the on-site salaried leader for Distribution Services, addressing challenges and coordinating with leadership and business partners to ensure business continuity.

Required Qualifications & Skills

• Extensive experience in warehousing and distribution.

• Expertise in optimizing warehouse management systems to enhance efficiency and boost productivity.

• Experienced in coaching, mentoring, and leading.

• Proven ability to excel in fast-paced environments by expertly prioritizing tasks, coordinating multiple projects, and consistently meeting tight deadlines through exceptional organizational and time management skills.

• Expert in harnessing computer technology for innovative solutions.

• Strong problem-solving and process improvement skills.

• Proven ability to tackle and resolve conflicts with swift, effective strategies.

• Excellent written and verbal communicator.

• Strong computer proficiency.

• Ability to be flexible with work schedule, including nights, weekends, and holidays.

• Skilled in budgeting and scheduling.

Preferred Qualifications

• Showed excellent understanding of business principles.

• Bi-Lingual (Spanish a plus).

• Proven background in managing within a unionized workplace.

• Exceptional abilities in customer service.

• Demonstrated ability to lead projects successfully and drive results.

• Demonstrated expertise in 5S and KAIZEN methodologies.

Education

• Bachelor’s degree or equivalent experience.

• Master’s degree-  Preferred.

Additional Information

• The position is fully on-site.

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The hiring range for this position in Orlando, FL is $83,000 to $111,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.