DVC Driver
応募 後で応募 Job ID 10133188 勤務地－都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地－国 Disney Vacation Club 掲載日 2025/09/30仕事内容:
About the Role & Team
The Disney Vacation Club (DVC) is a premium vacation ownership program that allows our Members to enjoy magical Disney experiences across the country for years to come.
As a DVC Driver, you will play a key role in delivering exceptional Guest service by transporting Members and Guests across Walt Disney World Resort and to various DVC Welcome Home Center locations. This role requires a strong focus on safety, hospitality, and storytelling to ensure a seamless and memorable journey. It is essential to engage with Guests in a manner that helps reduce any potential tension during the ride. The safe operation of the vehicle and ensuring the safety of all passengers is critical. Additionally, maintaining the cleanliness of the vehicle throughout the shift is required to ensure a show-ready ride experience.
As a DVC Driver, you will report to the Sales Support & Services Manager.
This is a full-time role.
What You Will Do
You will offer our Guests travel assistance to and from our Welcome Home Centers located throughout the Walt Disney World Resort. To be successful in this role, you need to possess an outgoing personality and enjoy high levels of Guest interaction. You must have the ability to engage Guests through storytelling, sharing general property information, and Disney trivia.
As you transport our Members or groups of Guests, you will also be encouraged to provide information regarding what they can expect to experience during their visit. You should have a basic knowledge of the Disney Vacation Club membership and the ability to learn the exact locations and nuances of pick-up and drop-off points across the WDW Parks and Resorts. Additionally, you will immerse Guests in their surroundings by providing information about our property and, if needed, offer basic Guest recovery related to their vacation experience.
Required Qualifications & Skills
Valid Florida Driver’s License with a clean driving record.
Comfortable operating vehicles of various sizes (up to 15 passengers).
Ability to sit or stand for extended periods.
Capable of occasional heavy lifting (up to 25 lbs) including personal items, car seats, or luggage.
Proficient in operating ADA equipment to assist Guests with disabilities.
Able to identify and report basic mechanical or safety concerns.
Familiar with using radio equipment and touchscreen technology (e.g., smartphone apps).
Flexible availability, including nights, weekends, and holidays.
Strong Guest service and interpersonal skills.
Successful completion of all required training, including practical assessments and observations.
High level of collaboration with internal partners and seamless handoff during the sales tour process.
Preferred Qualifications
Experience resolving Guest concerns independently or by engaging appropriate partners.
Skilled in storytelling and creating memorable Guest interactions.
Knowledge of Walt Disney World Resort services, locations, and offerings.
Multilingual abilities are a plus.
Education
High School Diploma or equivalent relevant experience.
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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Disney Vacation Club について:
ディズニー・バケーション・クラブは、バケーション・オーナーシップを牽引しており、時とともに変ってゆくバケーションのニーズに対応できるよう、ご家族の皆様がそれぞれのバケーションをカスタマイズできるようなフレキシブルなチョイスをご用意しています。ディズニー・バケーション・クラブのキャストメンバーは、ウォルト・ディズニー・ワールド・リゾート、ディズニーランド・リゾート、サウスカロライナのヒルトン ヘッド アイランド、フロリダのヴェロビーチなど、14カ所あるディズニー・バケーション・クラブのいずれかに滞在されているメンバーやゲストの皆さまがディズニーの魔法を感じていただけるようお手伝いすることが役目です。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Disney Vacation Development, LLC という事業部門の一つである Disney Vacation Clubでのお仕事です。
Disney Vacation Development, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。