Senior Technology Engineer
応募 後で応募 Job ID 1163120BR 勤務地-都市 Shipboard 勤務地-国 Disney Cruise Line 掲載日 2024/04/03仕事内容:
The Senior Technology Engineer conducts maintenance, administration, and support activities including software, platform, and configuration for infrastructure technology onboard the Disney Cruise Line fleet.
You will report to the Manager Technology Engineering
Level: 2 stripes Officer
職責/担当・主要業務:
- Participates in shipboard Technology projects and assist with shore projects.
- Partner with the onboard and shore leadership teams for ongoing training and guidance of complex troubleshooting with shipboard Technology Engineers.
- Partner within the onboard Technology team to formulate ideas and recommendations from shipboard Technology and partnering teams to keep and enhance overall support functions.
- Support Shore Team with planning, communicating and scheduling of new application and system deployments.
- Perform deployment of system patches to all computers (PC and laptops) connected to the ships network.
- Perform maintenance and troubleshooting efforts for technology equipment across the ship to ensure stability.
- Partner on technology issues with bridge and engine specific systems where applicable.
- See to proper monitoring of access control for systems, information security and cyber-security in accordance with The Walt Disney Company Information Security Policies and Standards.
- Focus on onboard monitoring efforts to ensure network, server, satellite and other critical operational systems are functional as required by the business.
- See that the shipboard knowledge base is maintained properly to verify proper documentation of all systems and activities.
- Instruct users in computer-based activities (e.g., login, logout, personal file maintenance, printer operations, security standards, etc.).
- Responsible for monitoring and managing user’s data storage requirements to verify effective use of resources.
- Partner in the creation and standardization of automation tools and monitoring systems tools.
- Perform tasks to monitor server and server back-up infrastructure and report irregularities to the shore Server Team.
- Work in coordination with the First Engineer and Automation Electronics Engineer for the reliability, integrity and availability of automation systems throughout the vessel.
- Participate in the development of best practices, validation, and adherence.
- Responsible for documenting the infrastructure and monitoring systems.
必須要件:
- 3 to 5+ years of related experience in Systems Engineering and/or software development
- Experience in server and network environments, PC and Mobile device technology, package and custom-built software solutions
- Strong collaboration and communication skills
- Excellent customer service skills
- Strong organization and documentation skills
望ましい経験/スキル:
- Bachelor's degree/or Certifications in Computer Science, Information Technology or similar fields
- Familiarity with IT operations in the cruise industry
- Knowledge of telephony systems including VOIP
- Experience with VMWare virtualization technology
- Familiarity with Cisco network electronics
- Familiarity with Fidelio Cruise applications
- Familiarity with Micros Point of Sale application
その他:
This is a SHIPBOARD role.- Applicants must:
- Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
- Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
- Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
- Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
- Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
- Be appreciative of working and living in a multi-cultural environment
- Be comfortable living in a confined space with strict rules and regulations
- Adhere to a structured lifestyle, personally and professionally
Your Responsibilities:
- Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
- Complete a pre-employment medical
- Obtain a criminal background check
#DCLMTO
Disney Cruise Line について:
クルーズ客船業界のトップに位置するDisney Cruise Lineは、家族が集まれる場所、大人が元気になれる場所、子供たちが不思議な世界を体験できる場所といったDisneyの世界観溢れる体験を提供しています。乗客は港を出発し、カリブ海やバハマ、アラスカやヨーロッパなどへの刺激的な旅を味わえます。Disney Magic、Disney Wonder、Disney Dream、Disney Fantasy、Disney Wishの名がついた5つのクルーズ船に乗って、バハマにあるDisneyのプライベートアイランド、Castaway Cayを目指します。クルーメンバーは、Disneyならではの魅力的なストーリーテリングや家族で楽しめる体験型エンターテイメント等、他に類をみないサービスを乗客に提供します。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Magical Cruise Company, Limited という事業部門の一つである Disney Cruise Lineでのお仕事です。