Production Solution Engineer
応募 後で応募 Job ID 10153960 勤務地－都市 ロンドン, イギリス 勤務地－国 Disney Entertainment and ESPN Product & Technology 掲載日 2026/07/27仕事内容:
About the Role & Team
Disney Entertainment & ESPN Technology (DEE) brings together the Company’s best-in-class product, technology, and commercialization teams together into one global organization. DEE is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data,
and certain key technology functions worldwide for the Company's content engines. DEE also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ HotStar; and domestic broadcast and cable television networks.
As an integral member of our Product Solutions team, the Product Solutions Engineer is responsible for the review, enhancement and support of the TWDC Broadcast Management Systems, Air-Time-Sales workflows and ancillary media applications. This role will work alongside the Product Solution Engineers within the team to implement workflow solutions that meet business needs and expectations. Using their skills and experience they will support the Product Solutions Team with planning activities as well as successful execution of projects and deliverables. The role will provide assistance to the Product Solutions team with the prioritisation and implementation of features within specific timelines. They will work with internal teams, users and third-party vendors to ensure deliverables are in line with the Product Solutions roadmap and overall department strategy.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
Participate in system review activities and product workflow requirements
Develop, analyse, prioritize, and organise requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
Work with the configuration and Product Solutions team to field functionality-related questions
Translate business requirements into specifications that will be used for implementation
Participate with other Product Solutions specialists to understand how to map legacy workflows to the existing Common Workflow Standard in order to drive business alignment
Support the Product Solution Engineers with workflow-related requests and processes
Track product-related queries to completeness and provide recommendations
Ensure effective request management and change controls
Provide assistance to the Product Solutions team with different activities
Perform duties with moderate to low supervision
Coordinate with technology and portfolio teams the delivery of functional solutions
Provide hands-on support with planning, scheduling, configuration, media- and data-related activities (full training and support will be provided)
Work with the userbase on triaging requests following a designated process
Collaborate with leadership team on requirements and new initiatives within the business
Required Qualifications & Skills
Basic understanding of data structures within applications and workflows
Analyse and interpret workflow requirements
Research required data
Propose workflow solutions based on requirements
Ability to effectively collaborate with cross-functional teams
Critical thinker and problem-solving ability
Team player
Strong time management skills
Great interpersonal and communication skills
Manages the needs of diverse stakeholders.
Facilitates win-win situations.
Resolves conflicts effectively.
Interacts well with people who have different backgrounds and work styles
Engages colleagues across the organisation to optimise performance
Tailors messages appropriately to the audience.
Invites diverse points of view.• Listens and asks questions to ensure understanding.
Conveys relevant information in a candid and timely manner
Achieves high levels of customer satisfaction.
Analyses problems effectively and takes action to resolve.
Keeps commitments.
Analyses data and information to drive decisions
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Disney Entertainment and ESPN Product & Technology について:
Disney Entertainment and ESPN Product & Technologyでは、イマジネーションとイノベーションを融合することで、世界中で最も愛されているストーリーや製品をお客様が体験し、それらと触れ合う方法を新たな視点で再考しています。私たちの業務は多岐にわたり、極めて洗練されています。私たちは、すばらしい体験を創造し、メディアの未来を変革すると同時に、世界中の人々と、彼らが愛するストーリーやスポーツとのつながりを深めることができる製品やプラットフォームを構築しています。
世界クラスのテクノロジーと比類のないクリエイティビティを結びつけるDisneyの能力が、私たちをユニークな存在にしています。それは私たちの過去、現在、そして未来の核心にあるものです。私たちはストーリーテラーであると同時にイノベーターでもあり、クリエイターであると同時にビルダーでもあり、エンターテイナーであると同時にエンジニアでもあります。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは The Walt Disney Company Limited という事業部門の一つである Disney Entertainment and ESPN Product & Technologyでのお仕事です。
The Walt Disney Company Limited は、機会均等雇用主です。応募者は、年齢、人種、肌の色、宗教または信条、性別、国籍、民族性または出身国、性的指向、性転換、配偶者／性的少数者や事実婚パートナーシップの有無、障害、妊娠、または出産に関わらず、雇用の検討対象となります。ディズニーは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。