Product Manager, I

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.

Product Management is responsible for driving the overall user experience, feature strategies and concepts, and engagement paradigms for Disney Entertainment & ESPN's global portfolio of consumer-facing streaming and digital products – including Disney+, Hulu, ESPN, ABC, ABC News, Nat Geo, Marvel, and Star Wars.

Job Summary:

Providing an intuitive and accurate Search service to get subscribers to their content as quickly and efficiently as possible, in their language of choice, is a cornerstone of the Disney Streaming experience. Delivering a good Search experience is both art and science, relying on content expertise, machine learning, human psychology, and rapid experimentation to get users to the content they are looking for with minimum inputs. The work we do has a huge impact – Disney Entertainment & ESPN Product & Technology enables experiences for hundreds of millions of subscribers globally across Disney+, Hulu and ESPN. And we’re just getting started.

We are looking for a Product Manager with passion for content discovery and user experience to craft the tools and experiences for our users to find the right content at the right time. This individual will partner on the definition and execution for key areas such as (but not limited to): Search and discovery user experience, personalizing the Search experience, Search relevance, and related experiments.

This is an ideal role for someone who loves playing with data and is interested in machine learning techniques or other related personalization fields. This role will contribute to the product strategy for the Search space alongside other Product Managers, work closely with Design partners on new user experiences and collaborate with Data and Machine Learning Engineering teams on cutting edge Search solutions. In this role, you will balance pragmatism and product intuition to achieve meaningful results amongst a rapidly growing and changing subscriber base.

Responsibilities:

• Assist in defining, driving, and communicating the global Search strategy for the Disney portfolio with the rest of the Search team
• Contribute to the product strategy and roadmap across the Disney Streaming suite of products that balances broader Disney strategic goals for our increasingly diverse subscriber base
• Work with fellow Search product managers, designers, engineers, data scientists and research teams to help inform the future of the Search experience
• Deliver business impact through our Search products; we are a team that can (and does) nerd out about algorithms but also land huge business impacts such as increasing subscriber engagement and retention
• Pitch and assess new initiatives with the critical lens of an investor; we have limited bandwidth and plenty of opportunities to improve - what should we do first?

Basic Qualifications

• Data-focused mindset and proven ability to use data to explore all aspects of a problem and analyze solutions
• Excellent presentation and communication skills, which will be utilized to communicate product strategy, roadmaps and technical concepts to broad audiences
• A passion for the media and entertainment industry
• Openness for learning; in this role, you’ll aim to seek this information out not only out of curiosity, but also to source ideas for your next project

Preferred Qualifications

• Experience as a product manager for consumer-facing products
• Experience in social/entertainment space (music, video, social)
• Experience working in a fast-paced consumer product
• Familiar with A/B experimentation methods and hypothesis-driven development
• You are creative, collaborative, results-oriented and scrappy

Required Education  

• Bachelor’s degree in a relevant field required

The hiring range for this position in Seattle, WA and NYC, NY is $102,100.00 to $136,900.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.